Parijath's
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RETURN EXCHANGE AND CANCELLATION POLICY

We at Parijath’s have curated one of the best collections for you. Whenever you purchase a product from our website, we are excited to hear from you. Your reviews and views are of great help to us for bring more better products to you.

We want you to have great experience on our website and want to keep it simple yet enjoyable. We have tried our best to show as real and as accurate pictures and description as possible. We use various kinds of photographs including software generated images to showcase our products in the best possible manner. The computer monitors, tablets and mobile devices display tend to vary based on settings/ other issues and hence what you see will depend on your device. 

Whenever you buy a product from us, you are acknowledging that you have read all the Terms and Conditions and Terms of Use/ service and agree to it.

IMPORTANT ASPECTS

We accept exchanges and returns within 7 days from the Date of Delivery. If 7 days have gone by since your purchase, unfortunately we can’t offer you a return and exchange. The important aspects of our policy are:

  • We have clearly mentioned if the product is returnable or not along with each product. 
  • Wholesale/Bulk Sale products are not eligible for returns, refunds or exchanges. 
  • Products purchased in offers, sales or discounted using coupons and gift vouchers are not eligible for returns, refunds or exchanges. 
  • If you have received a wrong product/ wrong size that you have not ordered or you received a damaged product, we would give you an exchange for the product free of cost. The exchange will be sent to you after we receive back the original product sent by us.
  • In case of exchanges due to size related sizes, Read our Exchange Policy below.
  • Items made as per Custom requirements are not returned. Please read the Product details before placing the order. 
  • The cost of shipping including reverse pickup charges as applicable need to be borne by you. In case our error/ damaged products, the same will be provided free of cost.
  • Our products are handmade and thus very small variations in colour/print may exist. We have tried to display the products as accurately in our website. There will be variation in Colour due on the screen resolution of your device used. We do not give an exchange or return for the this reason.
  • Products sent back to us without our confirmation will not be eligible for any refund or exchange.

EXCHANGE POLICY

  • Exchanges due to size/ other related sizes, we will give you the exchange*. Shipping costs and difference of product costs will be chargeable. We request you to select the product/sizes carefully. Please go through our size chart in detail before placing an order.
  • Items made as per Custom orders are not exchanged. Please read the Product details before placing the order. 
  • In case of an Exchange, please mail us at orders@parijaths.com or chat with us. Do not forget to keep the Order Number handy while you inform us about the Exchange. We generally respond same/one day. On receipt of the request, we will check internally if your order meets the policy. 
  • In case your meets the Exchange policy, we will confirm to you on your mobile or email. We provide reverse pick-up facility in most locations using our trusted logistic partners. If you select to schedule a pick-up, please place the product(s) in a packet. Please mention your name, address, number, email and order id on the parcel along with the size needed. Our courier partners will pick up the package from you and deliver it to us. In case of any courier related issues, we will get back to you and you need the return item yourself using the Speed Post or any other local couriers.  If you are sending the product yourself, please do not forget to update us on the tracking details. 
  • On receipt of the returned product, our team will proceed to inspect the same and validate the claim. The inspection and validation of the claim will take place within 3 working days of receipt of the returned product (s).  Once approved as an eligible Exchange, we shall send you the fresh product at registered address only. If the product is found to not be eligible for Exchange, the product will be couriered back to you. 
  • Only Products received back in original condition are eligible for Exchange subject to meeting our policy. Only our products which are unused, unworn, unwashed, undamaged with all its labels and tags completely intact in original packaging are eligible for Exchange. Exchange is not accepted if the product is washed and worn. 
  • Parijath’s reserves all rights to accept a Exchange or not as per our policy and it shall be binding.
  • In case of any query, mail us at orders@parijaths.com or chat with us. We generally respond same/one day.

RETURN POLICY

  • We have return policy only for limited products. Many products are not eligible for returns. Please see the Product page for details of returnable/ non-returnable products. 
  • We request you to select the product/sizes carefully. Please go through our size chart in detail before placing an order. 
  • Items made as per Custom orders are non-returnable. Please read the Product details before placing the order. 
  • In case of a Return, please mail us at orders@parijaths.com or chat with us. Do not forget to keep the Order Number handy while you inform us about the Return. We generally respond same/one day. On receipt of the request, we will check internally if your order meets the policy.
  • In case your meets the Return policy, we will confirm to you on your mobile or email. We provide reverse pick-up facility in most locations using our trusted logistic partners. If you select to schedule a pick-up, please place the product(s) in a packet. Our courier partners will pick up the package from you and deliver it to us. In case of any courier related issues, we will get back to you and you need the return item yourself using the Speed Post or any other local couriers.  If you are sending the product yourself, please do not forget to update us on the tracking details. 
  • On receipt of the returned product, our team will proceed to inspect the same and validate the claim. The inspection and validation of the claim will take place within 3 working days of receipt of the returned product (s). Once approved as an eligible refund, we shall refund the money within 7 working days to the account from which we received the payment. If the product is found to not be eligible for Return, the product will be couriered back to you. 
  • Only Products received back in original condition are eligible for Return subject to meeting our policy. Only our products which are unused, unworn, unwashed, undamaged, with all its labels and tags completely intact, in original packaging and eligible for refund. Return is not accepted if the product is washed and worn. 
  • In case of any query, mail us at orders@parijaths.com or chat with us. during business days. We generally respond same/one day working day. 
  • Parijath’s reserves all rights to accept a return or not as per our policy and it shall be binding.

CANCELLATIONS

  • Orders are eligible for cancellation only it is processed by us. Orders once processed will not be eligible for 100% refund.
  • Orders once shipped cannot be cancelled. If order shipment refused/rejected upon delivery due to incorrect address/mobile number or personal reasons then courier charges (both forward and return) will be deducted and balance amount will be only refunded back to your account. 
  • In case of a cancellation, please mail us at orders@parijaths.com or chat with us. Do not forget to keep the Order Number handy while you inform us about the Cancellations. We are only available during working hours on Business days for the same.

NEED MORE TIME

  • Still Not sure to buy the product or need time. A cancellation or Return leads to waste of money and time. While most of our products have adequate stock always, we sometimes have limited stock of certain products. You want additional time to decide whether to purchase. 
  • Add the selected item to your cart and inform us by mailing us at orders@parijaths.com or chat with us that you need time. We will hold the product for 24 hours in our warehouse. After that the stock will be merged back into our inventory for sale.
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